IT Staff Augmentation Case Study: Scaling 100 Engineers for KMS Technology

In today’s competitive tech landscape, IT staff augmentation has become a strategic solution for enterprises facing urgent hiring needs, niche technical requirements, and rapid scaling pressures. Leveraging Reco’s IT Staff Augmentation services, KMS Technology successfully scaled 50 to 100 engineers without sacrificing technical excellence. Reco provided access to a deep pool of pre-vetted IT professionals with strong hands-on experience, ensuring that each engineer met KMS Technology’s high standards for technical capability, problem-solving skills, and best-practice engineering approaches.

1. Client Overview

KMS Technology is a global strategic technology company founded in 2009, offering software development, AI-native engineering, and IT consulting with centers in the US, Vietnam, and Mexico. They specialize in accelerating product development and digital engineering, and in providing scalable solutions for sectors such as finance, healthcare, and software.

To support long-term growth and global delivery, the client adopted an outsourcing and technical staff augmentation strategy focused on Vietnam.

Headcount impact:

• 50-100 software engineers augmented annually
• Multiple hiring waves concentrated within short timeframes

The client required engineers who could integrate seamlessly into existing agile teams while meeting strict performance and communication standards.

2. Client Requirements

The client encountered a combination of operational and talent challenges that made conventional in-house hiring both slow and ineffective. These challenges directly impacted delivery timelines, team productivity, and business continuity, pushing the organization to adopt a staff augmentation strategy. Key requirements include:

• Urgent start dates due to project deadlines
• Large-volume hiring within short periods
• High technical specialization, including niche technologies
• Strong English proficiency for daily collaboration with US teams
• Professional attitude and agile mindset
• Flexible engagement models, including staff augmentation contractors

3. Reco’s Approach

Reco implemented a structured tech staff augmentation framework purpose-built for enterprise environments that demand agility, speed, and consistent delivery quality. The approach combined deep technical understanding, rigorous screening, and an agile hiring model to help the client scale efficiently while maintaining full control over team performance.

3.1. Talent Mapping & Screening

Reco began with an in-depth analysis of the client’s technical ecosystem, delivery methodology, and existing team structure. This discovery phase ensured that every proposed engineer aligned not only with technical requirements but also with the client’s engineering culture and ways of working.

Key elements of the talent mapping process included:

• Mapping required technologies, frameworks, and tooling used across product teams
• Identifying senior and mid-level engineers with hands-on experience in similar enterprise environments
• Understanding team topology, collaboration models, and delivery expectations

Screening criteria focused on:

• Strong software engineering fundamentals and problem-solving ability
• Proven experience working in agile or distributed Scrum teams
• English communication skills suitable for daily collaboration with US stakeholders
• Cultural fit, professionalism, ownership mindset, and adaptability to fast-changing project needs

Through this rigorous process, Reco built a dedicated pipeline of pre-qualified engineers, significantly reducing sourcing time while maintaining consistently high quality across all augmented roles.

3.2. Agile Hiring & Fast Deployment

To address urgent delivery timelines, Reco optimized its recruitment workflow around speed without compromising quality. Traditional sequential hiring steps were replaced with an agile, parallel assessment model.

• Simultaneous technical evaluation and English language assessment
• Role-specific interviews tailored to the client’s engineering standards
• Continuous candidate availability tracking to ensure rapid deployment

Our agile staff augmentation approach allowed the client to respond quickly to changing project requirements, onboard engineers with minimal lead time, and accelerate delivery timelines while preserving engineering excellence and operational efficiency.

4. The Outcome

Reco’s IT staff augmentation solution delivered measurable business results:

The client successfully scaled engineering capacity without compromising quality or speed.