How Reco Helped an eCommerce Solve Urgent Tech Hiring in Vietnam

For fast-scaling companies, delays in hiring can directly impact product launches, customer experience, and revenue growth. In 2022, our client faced urgent hiring challenges and needed a remote Vietnamese tech team that was technically strong and efficient. Reco proactively identified the firm’s demand and delivered 2 critical hires, helping them build a high-performing IT team in Vietnam. 

1. Client Overview

The client is a fast-growing e-commerce company that develops, owns, and operates its own e-commerce platform. As transaction volume and feature complexity increased, the platform required continuous development, system optimization, and faster release cycles. With limited internal recruitment capacity and a highly competitive local talent market, leadership explored offshore tech hiring to support growth without inflating costs. 

2. Client Requirement

The client required IT candidates who could immediately contribute to the development and scaling of their proprietary eCommerce platform. Key candidate requirements included:

• Experienced IT engineers capable of owning core product features and contributing from day one
• Strong technical proficiency in modern web development stacks commonly used in eCommerce platforms
• Proven experience working in fast-paced scale-up environments
• Ability to work remotely with European teams across time zones
• Strong English communication skills for daily collaboration with product and business stakeholders
• Cultural alignment with a lean, performance-driven, remote-first team

Speed was the top priority without sacrificing candidate quality or cultural alignment.

3. Reco’s Approach

Reco initiated contact in 2022 after identifying several urgent hiring gaps. As experienced IT headhunters, Reco designed a recruitment strategy centered on speed, precision, and startup agility.

3.1. Rapid Talent Market Mapping

Reco began by conducting an immediate assessment of Vietnam’s IT talent market to identify candidates who could meet both technical and operational demands. Key focus areas included:

• Backend and full-stack engineers with hands-on experience building scalable web applications
• Candidates with prior exposure to eCommerce platforms or startup environments, ensuring familiarity with fast release cycles
• Engineers with strong English communication skills, capable of working directly with European product and engineering teams

Reco quickly defined realistic hiring benchmarks and reduced mismatches early in the process.

3.2. Accelerated Tech Hiring Process

To help the client recruit IT engineers fast, Reco streamlined the recruitment workflow while maintaining high candidate standards.

• Shortlists delivered within 5-7 working days, using Reco’s pre-vetted IT talent pool
• Technical and cultural pre-screening to ensure candidates could contribute immediately and work effectively in a remote setup
• Reduced interview rounds, enabling faster decision-making and shorter time-to-offer

3.3. Post-Offer and Team Setup Support

After candidate selection, Reco continued to support the client through the post-offer stage by handling salary benchmarking, offer structuring, and employment contracts in line with Vietnam’s labor regulations. Reco also coordinated onboarding and initial team integration, ensuring new hires were productive from day one. The client built a tech team in Vietnam smoothly, without the need to manage internal HR operations or legal compliance.

4. The Outcome

Reco delivered measurable outcomes within weeks, demonstrating the effectiveness of its speed-driven IT headhunting approach. The first qualified shortlist was presented within 7 days, resulting in the successful hire of two critical engineering roles. The client achieved a 100% offer acceptance rate, while overall time-to-hire was reduced by approximately 40-50% compared to EU markets.